Training Development and Approach for Customisation

5.1 Step 1 – Training Design

Activities to be carried out as part of the training design are outlined below:

 

 

 

Content Design

We intend to design the contents of the training programme to address the challenges, weaknesses and/or needs identified. Content design will entail well tested solutions for discussions during the training sessions.

 

Development of Cases

We intend to make use of a number of case studies which will ensure that participants fully understand the issues discussed during the training sessions. The case studies will be based on practical situations which participants can identify with.

 

Developing the Training Manual

The main material for the training programme will be a training manual which will be developed based on information obtained from Step 1. The training manual will cover the key areas base on modules chosen.

 

To develop the training manual, extensive research will be carried out on the training areas to identify current trends and best practices. The manual will also be tailored to suit the exact needs of participants as identified in Step 1.

 

5.2 Step II – The Training Delivery

In delivering the training, we propose to use a combination of methods to support our participant cantered orientation. These include:

 

Instructor Led Delivery

Experienced training experts would facilitate the sessions. We will rely on the training materials and experience to ensure that participants understand the various concepts and their applications to build the required skills.

 

Role Play by Participants

To ensure the participation of all, presentations will be made by the participants either as individuals or teams to ensure their understanding of the concepts and issues discussed.

 

Case Analysis

To make the training practical, cases relevant to the training modules will be brought up by the training consultants for discussion. The objective is to assess how participants will react to various scenarios in the course of their work.

 

General and Group Discussion

To ensure that the training sessions are participatory, emphasis will be placed on general and group discussion. Participants will therefore be encouraged to share their ideas and contribute to the understanding of issues.

 

Experience Sharing

It is expected that through sharing, individual participants will benefit from the experience of their colleagues especially those who have practical experience in any of the training areas

 

 

 

Training Aids

Apart from the main training manual, we will use flip charts, PowerPoint slides, Videos, and an LCD Projector to facilitate the training.

 

5.3 Step III – Evaluation and Submission of Reports

Step IV involves the analysis of evaluation questionnaires to be completed by participants after training.

Information obtained from the analysis will enable us learn from participants and improve subsequent training for other courses in the programme. The report will provide details on the following amongst others:

 

  1. Training materials used
  2. Contents of the training
  3. Overview of the training modules
  4. Summary of key issues discussed during the training
  5. An evaluation of the programme from the participants’ perspectives
  6. Key action points agreed by participants
  7. Additional training areas identified (if any)
  8. A list of all participants present for training programme
  9. Relevant reference materials